Terms of Service of Carrotta

§ 1. General Provisions

1. These Terms of Service define the types, scope, and conditions of services provided electronically through the Carrotta website (hereinafter: the "Service"), the rules for concluding and terminating agreements for the provision of such services, and the complaint procedure.
2. These Terms constitute the regulations referred to in Article 8 of the Act of 18 July 2002 on the Provision of Services by Electronic Means (Journal of Laws of 2020, item 344, as amended).
3. The Service Provider is Michał Woźniak operating under the business name HEXGRID Michał Woźniak with its registered office in Szczecin (ul. Bagienna 36C, 70-772 Szczecin, Poland), registered in the Central Registry and Information on Business Activity (CEIDG) of the Republic of Poland maintained by the minister competent for economy, Tax ID (NIP): 9552112428, REGON: 320190228.
4. Contact with the Service Provider: email: hello@carrotta.net, correspondence address: ul. Bagienna 36c, 70-772 Szczecin, Poland, phone number: +48 537 357 057.
5. Before using the Service, the User (Service Recipient) is required to read and familiarize themselves with the content of these Terms and the Privacy Policy.

§ 2. Definitions

• Controller — Michał Woźniak operating under the business name HEXGRID Michał Woźniak, who is also the Service Provider.
• Price List — a document (web page) specifying current prices for Digital Services, Packages, and Tokens offered within the Service, available at carrotta.net/pricing.
• Data — information about companies, entrepreneurs, and institutions, including contact data obtained from publicly available websites, social media profiles, Google business listings, and search engine results (SERP).
• Contact Form — a form available in the Service enabling the User to contact the Service Provider.
• Registration Form — a form available in the Service enabling the creation of a User Account.
• Account — an individual User panel in the Service's IT system, created based on data provided in the Registration Form, enabling access to the Service's functionalities and use of Services.
• Consumer — a natural person performing a legal transaction with the Service Provider not directly related to their business or professional activity within the meaning of Article 22¹ of the Civil Code.
• Civil Code — the Act of 23 April 1964 — Civil Code (Journal of Laws of 2023, item 1610, as amended).
• Newsletter — an electronic Service that allows the Service Recipient to receive commercial information from the Service Provider at the provided email address.
• Subscription Period — the period for which the Service is made available, in accordance with the Package selected by the User (monthly, quarterly, or annual).
• Package — a set of Services offered through the Service, comprising a specific number of Tokens and/or functionalities, available upon payment of a fee in accordance with the Price List.
• Privacy Policy — a document specifying the rules for processing personal data of Service Users, available at carrotta.net/polityka-prywatnosci.
• Entrepreneur with Consumer Rights — a natural person concluding an agreement directly related to their business activity, when the content of that agreement indicates that it does not have a professional character for that person, arising in particular from the subject of their business activity, made available under the provisions on the Central Registry and Information on Business Activity.
• Terms — these Terms of Service of Carrotta.
• GDPR — Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
• SERP (Search Engine Results Page) — a search results page, i.e., results displayed by search engines (e.g., Google) in response to a User's query, used in the Service for searching domains and business contact data.
• Service — the website available at carrotta.net, operated by the Service Provider.
• Token — a virtual billing unit used in the Service. 1 Token corresponds to 1 found contact (email address or phone number) obtained through scraping of publicly available websites or SERP results.
• Digital Content — data produced and delivered in digital form within the meaning of Article 2(5) of the Consumer Rights Act.
• Agreement — an agreement for the provision of services by electronic means concluded between the Service Provider and the Service Recipient under the terms specified in these Terms.
• Service (as a function) — a digital service provided electronically by the Service Provider to the Service Recipient through the Service, including in particular domain searching, contact data extraction (scraping), report generation, and result downloading.
• Digital Service — a service allowing the Service Recipient to produce, process, store, or access data in digital form, or a service allowing the sharing of data in digital form that has been uploaded or created by the Service Recipient or other users of that service, or other forms of interaction by means of data in digital form.
• Service Recipient (User) — a natural person with full legal capacity, a legal entity, or an organizational unit without legal personality but granted legal capacity by statute, using the Service.
• Service Provider — Michał Woźniak operating under the business name HEXGRID Michał Woźniak (ul. Bagienna 36C, 70-772 Szczecin, Poland), Tax ID (NIP): 9552112428, REGON: 320190228.
• Consumer Rights Act — the Act of 30 May 2014 on Consumer Rights (Journal of Laws of 2023, item 2759, as amended).
• Act on the Provision of Services by Electronic Means — the Act of 18 July 2002 on the Provision of Services by Electronic Means (Journal of Laws of 2020, item 344, as amended).
• Domain Searching — a Service functionality consisting of searching for internet domains associated with specific industries, locations, or keywords, based on search engine results (SERP).
• Contact Scraping — a Service functionality consisting of automatically extracting publicly available contact data (email addresses, phone numbers) from websites indicated by the User or found through domain searching.
• Report — a compilation of Data generated by the Service based on the conducted search and scraping, available for download in CSV or XLS format.
• Subscription — a recurring billing model under which the User pays a fee for the Subscription Period, gaining access to a Service Package and a specific pool of Tokens.

§ 3. Technical Requirements

1. To properly use the Service, the following is required: (a) an end device (computer, tablet, or smartphone) with Internet access, (b) a current version of a web browser: Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge, supporting JavaScript and cookies, (c) an active email account, (d) minimum screen resolution: 1024x768 pixels.
2. The Service Recipient is prohibited from providing unlawful content, in particular: (a) using viruses, bots, worms, or other computer software aimed at disrupting the Service's operation, (b) taking actions aimed at gaining unauthorized access to the Service's resources, (c) using the Service contrary to its purpose, including automation of processes beyond the functionalities provided by the Service Provider.
3. The Service Provider uses protection mechanisms to ensure data security, including: (a) an SSL certificate providing encrypted data transmission, (b) firewall systems, (c) intrusion detection systems, (d) regular backups, (e) antivirus and anti-spam systems.
4. The Service Provider shall not be liable for technical problems or technical limitations in computer equipment, end devices, IT systems, and telecommunications infrastructure used by the Service Recipient that prevent the Service Recipient from properly using the Service and the Services provided through it.

§ 4. General Rules of Use

1. The Service Recipient is required to use the Service in accordance with applicable law, the provisions of these Terms, good practices, and principles of social coexistence.
2. The Service Recipient is required not to provide content prohibited by generally applicable law (unlawful content).
3. The Service Recipient is required to provide only true, current, and complete data required during registration and use of the Service.
4. The Service Recipient is required to promptly update the data provided in the Account in the event of any changes.
5. All prices quoted in the Service are expressed in Polish zlotys (PLN) and represent net values plus applicable VAT, unless the Price List expressly states otherwise.
6. The Service Recipient shall use Data obtained through the Service exclusively in accordance with applicable law, including GDPR provisions, data protection regulations, and provisions on the provision of services by electronic means.
7. The User bears full responsibility for how they use the contact Data obtained through the Service.
8. The resale, sharing with third parties, or public dissemination of Data obtained through the Service without the prior consent of the Service Provider is prohibited.
9. Each User may have only one Account in the Service. Creating multiple accounts by the same person is prohibited.
10. The Service Recipient is required to keep the Account access credentials (login and password) confidential and not to share them with third parties.
11. The Service Provider has the right to suspend or delete the Account of a User who violates the provisions of these Terms or applicable law, after prior notice to cease violations.

§ 5. Account Service Agreement

1. Conclusion of the Account Service Agreement (registration) is effected by: (a) completing the Registration Form available in the Service — providing a first name and email address, (b) accepting these Terms and the Privacy Policy, (c) clicking the "Register" button.
2. The User may also register through accounts in external services (e.g., Google), with the reservation that in such case the Service Provider obtains access only to public data (name, email address).
3. Clicking the "Register" button constitutes the conclusion of the Account Service Agreement for an indefinite period.
4. The Service Provider confirms account registration by sending an email to the address provided by the User.
5. The Account Service Agreement is an agreement for the provision of a digital service within the meaning of the Consumer Rights Act.
6. The User may at any time and without giving reasons terminate the Account Service Agreement with a 14-day notice period by sending a termination statement to the email address: hello@carrotta.net.
7. The Service Provider may terminate the Account Service Agreement with a 14-day notice period in the event of: (a) violation by the User of the provisions of these Terms, (b) provision of false data by the User, (c) use of the Service contrary to its purpose, (d) actions to the detriment of the Service Provider or other Users.
8. After the expiration of the notice period, the User's Account will be deleted, and personal data will be processed in accordance with the Privacy Policy.
9. Deletion of the Account does not affect the validity of agreements concluded before the Account was deleted, including the obligation to pay fees for Services provided before deletion.
10. In the event of a violation of the Terms, the Service Provider may temporarily suspend the User's Account pending clarification, informing the User electronically.
11. The Service Provider may refuse to register an Account if the User was previously removed due to a violation of these Terms.
12. The User has the option to delete their Account independently from the User panel (account settings).
13. The Account is non-transferable — it cannot be the subject of trade, sale, or transfer to another person.
14. The Service Provider reserves the right to refuse to provide Services to a User who flagrantly violates the provisions of these Terms.
15. The Service Provider shall not be liable for the loss of data stored in the User's Account caused by force majeure or circumstances beyond the Service Provider's control.

§ 6. Service Use Agreement

1. Through the Service, the Service Provider enables Users to: (a) search for internet domains based on industries, locations, or keywords (SERP search), (b) automatically extract publicly available contact data (contact scraping — email addresses, phone numbers), (c) generate reports containing the obtained Data, (d) download reports in CSV and XLS formats, (e) manage contact lists in the User panel.
2. For each contact found (email address or phone number), 1 Token is deducted from the User's Account.
3. The agreement for the use of paid Services in the Service is concluded at the moment the User makes a payment for the selected Package or pool of Tokens.
4. The Service Use Agreement is an agreement for the delivery of digital content or a digital service within the meaning of the Consumer Rights Act.
5. The agreement is concluded for a definite period — corresponding to the Subscription Period selected by the User (monthly, quarterly, annual) or for an indefinite period in the case of a one-time Token purchase.
6. After the end of the Subscription Period, the agreement is automatically renewed for the next period, unless the User cancels the subscription before the end of the current period.
7. The Service Provider does not guarantee specific search results or the number of contacts found, as the results depend on publicly available data.
8. The Service Provider makes every effort to ensure that the Data obtained through the Service is current and accurate, but shall not be liable for its completeness, currency, and correctness, as it originates from publicly available external sources.
9. The User acknowledges that the contact Data obtained through the Service is informational in nature and may contain inaccuracies or errors resulting from external sources.
10. The Service Provider reserves the right to temporarily limit the availability of the Service for the purpose of maintenance, updates, or repairs, and will inform Users with appropriate advance notice.
11. In the case of planned technical outages lasting longer than 24 hours, the Service Provider will inform Users with at least 48 hours' advance notice.
12. The User is obliged to use the obtained Data exclusively for purposes compliant with applicable law, including GDPR provisions.
13. The Service Provider has the right to block access to Services if it determines that the User is using the obtained Data in a manner inconsistent with the law or these Terms.

§ 7. Payments and Billing

1. Using paid Services in the Service requires payment of a fee in accordance with the current Price List.
2. The User makes payments through the online payment system provided in the Service (e.g., Stripe, Przelewy24) or by bank transfer to the Service Provider's account.
3. VAT invoices are issued electronically and sent to the email address provided by the User. The User agrees to receive invoices in electronic form.
4. In the case of a subscription, the fee is charged automatically at the beginning of each Subscription Period, with the reservation that the User may cancel automatic subscription renewal at any time from the Account panel.
5. Cancellation of the subscription results in non-renewal for the next Subscription Period. The User retains access to Services until the end of the current Subscription Period.
6. Tokens purchased as part of one-time packages have no expiration date — they do not expire and may be used at any time.
7. Tokens granted as part of a subscription do not carry over to the next Subscription Period, unless the Price List provides otherwise.
8. The Service Provider does not refund fees for unused Tokens, except in the cases specified in §9 (right of withdrawal).
9. Bank account number of the Service Provider: mBank S.A. PL42 1140 2004 0000 3302 7827 6746. The transfer title should include the User's Account number or the email address provided during registration.
10. In the event of payment delays, the Service Provider reserves the right to suspend access to Services until the arrears are settled.
11. The Service Provider may offer discount codes, promotions, and special offers, the terms of which will be specified in separate regulations or promotion terms each time.
12. All disputes regarding payments shall be resolved amicably in the first instance. The User should submit a payment-related complaint to: hello@carrotta.net.

§ 8. Trial Period

1. A new User, after creating an Account, may receive free welcome Tokens that allow them to test the Service's functionalities.
2. The number of free welcome Tokens is determined by the Service Provider and may change.
3. The trial period does not involve any financial obligations on the part of the User.
4. The trial period ends upon: (a) using all free welcome Tokens, or (b) purchasing the first Package or pool of Tokens.
5. Welcome Tokens cannot be exchanged for cash.
6. The Service Provider reserves the right to modify or discontinue the welcome Token program at any time without prior notice.

§ 9. Right of Withdrawal

1. The right of withdrawal applies exclusively to Consumers and Entrepreneurs with Consumer Rights within the meaning of Article 7aa of the Consumer Rights Act.
2. A Consumer or Entrepreneur with Consumer Rights has the right to withdraw from a distance Agreement within 14 days from the date of conclusion of the Agreement without giving reasons and without bearing costs, subject to points 3 and 4 below.
3. The right of withdrawal does not apply to the Consumer in respect of agreements referred to in Article 38(1), (2), (3), (5), (6), (7), (8), (9), (10), (11), (12), and (13) of the Consumer Rights Act, including in particular agreements for the delivery of digital content not supplied on a tangible medium, for which the consumer is obliged to pay a price, if the Service Provider has commenced performance with the express and prior consent of the Consumer, who was informed before the commencement of performance that after the Service Provider has fulfilled the service, the Consumer will lose the right of withdrawal, and has acknowledged this.
4. In the event of effective withdrawal from the Agreement, the Service Provider shall refund the Consumer all payments received from the Consumer, including the costs of delivering the service (except for additional costs resulting from the Consumer's choice of a delivery method other than the cheapest standard delivery method offered by the Service Provider), without undue delay, no later than within 14 days from the date of receiving the Consumer's withdrawal statement.
5. The refund amount may be reduced by the value of Services actually performed up to the moment of receiving the withdrawal statement — i.e., by the value of used Tokens at the prices from the Price List in effect on the date of conclusion of the Agreement.
6. The Consumer may submit a withdrawal statement: (a) electronically to the address: hello@carrotta.net, (b) in writing to the Service Provider's registered address: ul. Bagienna 36c, 70-772 Szczecin, Poland.
7. To meet the withdrawal deadline, it is sufficient to send the statement before the expiration of the 14-day period.

§ 10. Liability

1. The Service Provider provides Services with due diligence, in accordance with applicable law and the provisions of these Terms.
2. The Service Provider shall not be liable for: (a) use of the Service by the User in a manner inconsistent with the Terms or applicable law, (b) consequences of the User providing false, outdated, or incomplete data, (c) consequences of the User sharing Account access credentials with third parties, (d) the manner in which the User uses Data obtained through the Service.
3. Contact data obtained through the Service originates from publicly available external sources (websites, social media profiles, Google business listings, SERP results) and is exclusively informational in nature. The Service Provider shall not be liable for its accuracy, completeness, and currency.
4. The Service Provider shall not be liable for disruptions in the operation of the Service resulting from: (a) force majeure, (b) failure of telecommunications or hardware infrastructure independent of the Service Provider, (c) planned maintenance work of which Users were previously informed, (d) computer virus attacks or hacking attacks.
5. The Service Provider's liability to Users who are not Consumers is limited to the amount of fees paid by the User in the last 12 months.
6. The Service Provider shall not be liable for the User's lost profits.
7. The Service Provider shall not be liable for content posted by Users in the Service, including the accuracy and legality of data entered by Users.

§ 11. Complaints

1. The User has the right to file a complaint in connection with the non-performance or improper performance of Services by the Service Provider.
2. Complaints should be submitted electronically to the address: hello@carrotta.net or in writing to the Service Provider's registered address.
3. A complaint should contain at least: (a) the User's first name, last name, or business name, (b) the email address assigned to the Account, (c) a detailed description of the problem constituting the basis for the complaint, (d) the date of the problem's occurrence, (e) the User's request related to the complaint.
4. The Service Provider shall consider the complaint within 14 days from the date of its receipt, and in the case of Consumers — within 14 days from the date of receiving the complaint, with the reservation that failure to respond within this period means the complaint is considered justified.
5. The response to the complaint is sent to the email address from which the complaint was submitted, unless the User indicated a different correspondence address.
6. If the information provided in the complaint requires supplementation, the Service Provider will request the User to supplement it. The complaint consideration period runs from the date of delivery of the supplemented information.
7. The Service Provider may refuse to consider a complaint filed more than 90 days after the occurrence of the event constituting the basis for the complaint.
8. In the event of a positive consideration of the complaint, the Service Provider shall take corrective actions within the timeframe agreed with the User.
9. A Service Recipient who is a Consumer has the right to file a complaint regarding a Digital Service based on the provisions of Chapter 5b of the Consumer Rights Act (non-conformity of digital content or digital service with the agreement).
10. The Service Provider shall be liable for the lack of conformity of the Digital Service with the Agreement that existed at the time of delivery of the Digital Service and was revealed within 2 years from that moment.
11. In the event of non-conformity of the Digital Service with the Agreement, the Consumer has the right to demand that the Digital Service be brought into conformity with the Agreement.
12. The Service Provider shall bring the Digital Service into conformity with the Agreement within a reasonable time from the moment it was informed of the lack of conformity, and without excessive inconvenience to the Consumer.
13. If bringing the Digital Service into conformity with the Agreement is impossible or would require excessive costs for the Service Provider, the Consumer may submit a statement of price reduction or withdrawal from the Agreement.
14. The Consumer may submit a statement of price reduction or withdrawal from the Agreement when: (a) bringing the Digital Service into conformity with the Agreement is impossible or requires excessive costs, (b) the Service Provider has not brought the Digital Service into conformity with the Agreement, (c) the lack of conformity with the Agreement persists despite the Service Provider's attempts to bring the Digital Service into conformity with the Agreement, (d) the lack of conformity of the Digital Service with the Agreement is sufficiently serious to justify a price reduction or withdrawal from the Agreement without first using a remedy, (e) from the Service Provider's statement or circumstances it is clear that the Service Provider will not bring the Digital Service into conformity with the Agreement within a reasonable time or without excessive inconvenience to the Consumer.
15. The reduced price must remain in such proportion to the price resulting from the Agreement as the value of the Digital Service non-conforming with the Agreement remains to the value of the Digital Service conforming with the Agreement.
16. The Service Provider shall refund the Consumer the amounts due as a result of exercising the right to reduce the price without undue delay, no later than within 14 days from the date of receiving the Consumer's statement of price reduction.
17. The Consumer may not withdraw from the Agreement if the lack of conformity of the Digital Service with the Agreement is insignificant.
18. The provisions concerning Consumers contained in this section shall apply accordingly to Entrepreneurs with Consumer Rights.
19. The Service Provider shall be liable for the lack of conformity with the Agreement of a Digital Service delivered on a continuous basis, which occurred or was revealed during the time in which, according to the Agreement, the Digital Service was to be delivered.
20. In the event of disputes regarding complaints, a User who is a Consumer may use out-of-court complaint resolution and claim pursuit methods described in §14 of these Terms.

§ 12. Intellectual Property

1. All elements of the Service, including its name, logo, graphic design, user interface, source code, databases, search algorithms, texts, graphic and multimedia materials, are the property of the Service Provider or entities with whom the Service Provider has concluded appropriate agreements, and are protected by the provisions of the Act of 4 February 1994 on Copyright and Related Rights, the Act of 30 June 2000 — Industrial Property Law, and other legal provisions.
2. Use of the Service does not constitute the acquisition of any rights to the elements of the Service. The User may use the elements of the Service only within the scope of permitted personal use, unless the Service Provider has granted separate written consent for other use.
3. Any copying, distribution, modification, decompilation, reverse engineering, or other use of the elements of the Service or their parts without the prior written consent of the Service Provider is prohibited and constitutes a violation of the law.
4. Data obtained by the User through the Service does not constitute the intellectual property of the Service Provider to the extent that it constitutes publicly available information. However, the manner of its compilation, the format of reports, and the algorithms used for its acquisition constitute the property of the Service Provider.

§ 13. Data Protection

Detailed information regarding the processing of personal data of Service Users, including information about the Data Controller, purposes and legal bases of processing, rights of Users, and cookies used, is contained in the Privacy Policy available at carrotta.net/polityka-prywatnosci. The Privacy Policy constitutes an integral part of these Terms.

§ 14. Out-of-Court Dispute Resolution

1. The provisions of this section apply exclusively to Consumers and Entrepreneurs with Consumer Rights.
2. The Consumer has the option of using out-of-court complaint resolution and claim pursuit methods, including in particular: (a) applying to a permanent consumer arbitration court operating at the Trade Inspection with a request to resolve a dispute arising from the concluded Agreement, (b) applying to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings for the amicable settlement of the dispute between the Consumer and the Service Provider, (c) obtaining free assistance in resolving the dispute between the Consumer and the Service Provider, using the help of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection.
3. The Consumer may also use the online dispute resolution platform (ODR platform) in accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council. The ODR platform is available at: ec.europa.eu/consumers/odr.
4. Detailed information on out-of-court complaint resolution and claim pursuit methods is available on the website of the Office of Competition and Consumer Protection: www.uokik.gov.pl.

§ 15. Changes to the Digital Service

1. The Service Provider may make changes to the Digital Service delivered on a continuous basis that are not necessary to maintain its conformity with the Agreement, only if the Agreement so provides and only for justified reasons indicated in the Agreement.
2. The Service Provider may introduce changes to the Digital Service in order to: (a) adapt to changing market, technological, or legal conditions, (b) improve the Service's functionalities, (c) introduce new functionalities, (d) fulfill obligations arising from legal provisions, (e) improve the Service's security.
3. The Service Provider shall inform the User of the planned change to the Digital Service with at least 14 days' advance notice, in a clear and understandable manner, via email or a notification in the User panel.
4. Changes to the Digital Service do not involve any costs on the part of the Consumer.
5. If the change to the Digital Service significantly and negatively affects the Consumer's access to or use of the Digital Service, the Service Provider shall inform the Consumer with appropriate advance notice of: (a) the characteristics of the change, (b) the date of the change, (c) the right to terminate the agreement.
6. The Consumer may terminate the Agreement without observing a notice period within 30 days from the date of the significant change to the Digital Service or notification of that change, if the notification occurred later than the change.
7. The provisions of points 4-6 shall apply accordingly to Entrepreneurs with Consumer Rights.
8. The provisions of points 5-6 shall not apply if the Service Provider has ensured the Consumer the right to retain, without additional costs, the Digital Service conforming with the Agreement, in an unchanged state.

§ 16. Price List

1. The current Price List of Services is available in the Service at: carrotta.net/pricing.
2. The Price List contains information on: (a) available Packages and their prices, (b) the number of Tokens in individual Packages, (c) prices of one-time Token pools, (d) Subscription terms.
3. The Service Provider reserves the right to change the Price List. A change to the Price List does not affect Agreements concluded before the date of the change — the User uses the Services under the terms in effect at the time of concluding the Agreement until the end of the current Subscription Period.
4. The Service Provider shall inform Users of a change to the Price List with at least 14 days' advance notice via email or a notification in the User panel.

§ 17. Changes to the Terms

1. The Service Provider reserves the right to change these Terms for important reasons, such as: (a) changes in legislation affecting the provision of Services, (b) changes in the scope or form of Services provided, (c) introduction of new Services, (d) technological or organizational changes, (e) the need to adapt the Terms to recommendations, decisions, rulings, or guidelines of state authorities, (f) changes in the Service Provider's data.
2. The Service Provider shall inform Users of changes to the Terms with at least 14 days' advance notice before the changes take effect, via email sent to the address assigned to the User's Account and via a notification in the User panel.
3. A User who does not accept the amended Terms has the right to terminate the Account Service Agreement within 14 days from the date of notification of the change to the Terms.
4. Failure to terminate the agreement within the period indicated in point 3 means acceptance of the amended Terms.
5. A change to the Terms does not affect rights acquired by the User before the date the amended Terms take effect, including concluded Agreements and paid Packages.
6. The amended Terms shall be binding on the User who has not submitted a termination statement within the periods indicated above, from the date the amended Terms take effect.

§ 18. Final Provisions

1. These Terms are effective from 20 April 2026.
2. These Terms are governed by the law of the Republic of Poland. Any disputes arising from the application of these Terms shall be resolved by the court having jurisdiction over the Service Provider's registered office, with the reservation that in the case of disputes with Consumers, the competent court shall be determined in accordance with the provisions of the Code of Civil Procedure.
3. Matters not regulated by these Terms shall be governed by applicable provisions of Polish law, in particular: the Civil Code, the Consumer Rights Act, the Act on the Provision of Services by Electronic Means, and the GDPR.